We ensure that all of our products are shipped within Canada to avoid Canadian duty fees, to make your shopping experience hassle-free. If you're ordering from outside of Canada, please note that additional shipping rates may apply. To calculate your shipping rate after checkout, simply follow the instructions provide
At Star Beauty, we want to ensure that you receive your order quickly and in excellent condition. To achieve this, we take extra care in handling and shipping your items. Here's how we maintain the quality of your shipment:
We Are Proud to provide Free Shipping On All Canadian Orders $200+ & All U.S Orders $250+ Before Taxes. We provide tracking information for all packages via email, so you can easily monitor the status of your delivery.
After processing your order, which might take 1-3 business days, we offer international shipping by Fedex, UPS and local pickup service at different rates. Check out all shipping options at check out.
Please note that all orders are shipped and delivered on business days only, Monday through Friday, excluding major holidays. We understand that receiving your order in a timely manner is important to you, and we strive to deliver your items as quickly as possible, in a timely manner.
Once a product is shipped out and noted "delivered" we are no longer reliable for any stolen or lost packages. You will need to contact the delivery carrier directly for any questions or concerns. You may check the status of your order through the confirmation email you received upon placing an order at our store. We will not offer refunds nor exchanges for any stolen or lost packages.
UPS Customer Service: 1-(800)-742-5877
Fedex Customer Service: 1-(800)-463-3339
Most orders will take about 2-7 business days (Monday-Friday) to arrive upon shipping. Please be patient as we, Star Beauty, can not speed up shipping times with postal services and can only confirm the information via the tracking number sent to you.
If you have any questions or concerns about our shipping policy, please contact us. Our friendly and knowledgeable team is here to serve you every step of the way. Thank you for choosing Star Beauty.
All orders may take 1-3 business days to be processed before being ready for pick up or shipping options.